Last Updated: [Insert Date]

Welcome to Surfboard Gears! We’re stoked you’re here. Just like we protect your surfboards with quality gear, we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit surfboardgears.com.

1. Information We Collect

When you ride the wave with us, we may collect:

  • Personal Details: Name, email, shipping address, and phone number when you make a purchase or create an account
  • Payment Information: Credit card details processed through our secure payment gateways (we never store full card numbers on our servers)
  • Surf Preferences: Board types, sizes, and accessories you browse to improve your shopping experience
  • Technical Data: IP address, browser type, and device information for security and analytics
  • Communication Records: Emails and messages sent to our customer service team

2. How We Use Your Information

We use your data to:

  • Process orders and ship your surf gear worldwide (except restricted areas)
  • Provide customer support from our surf-obsessed team
  • Improve our products and website based on your preferences
  • Send you updates about new board arrivals or special offers (only if you opt-in)
  • Prevent fraud and ensure payment security
  • Comply with legal requirements

3. Data Sharing & Disclosure

We treat your info like we’d want our own treated – with respect. We only share data when necessary with:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
  • Shipping Partners: To deliver your board bags, fins, and accessories
  • Service Providers: Companies that help with website hosting and analytics
  • Legal Authorities: Only when required by law

We never sell your personal information to third parties.

4. Data Storage & Security

Your data is protected with industry-standard encryption – think of it like the traction on your board keeping you secure. We:

  • Store data on secure servers with limited access
  • Use military-grade encryption for all transactions
  • Regularly update our security measures
  • Automatically delete payment details after processing

5. Your Rights

You can:

  • Access, update, or delete your account information
  • Opt-out of marketing communications
  • Request a copy of your personal data
  • Withdraw consent for data processing

To exercise these rights, email our team at [email protected].

6. Cookies & Tracking

Like wax helps you stick to your board, cookies help improve your experience by:

  • Remembering your cart items between sessions
  • Analyzing website traffic to improve performance
  • Showing relevant products based on your browsing

You can disable cookies in your browser settings, but some features may not work as smoothly.

7. International Data Transfers

Since we ship globally (with some exceptions), your data may be transferred internationally. We ensure all transfers comply with data protection laws.

8. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be announced on our website.

9. Contact Us

For any privacy questions, paddle out to our team at:

Surfboard Gears
594 Fieldcrest Road
New York, US 10011
Email: [email protected]

Stay stoked and surf safely!

The Surfboard Gears Team