At Surfboard Gears, we know that when you order new surf equipment, you’re eager to hit the waves as soon as possible. That’s why we’ve streamlined our delivery process to get your gear to you quickly and reliably, no matter where the ocean calls you.

Wave-ready shipping: Whether you’re upgrading your fins in Florida or need a new board bag in Bali, we’ve got your delivery covered with options to match your timeline and budget.

Our Shipping Options

1. Standard Shipping (Recommended)

Cost: $12.95 flat rate

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Perfect for surfers who want a balance of speed and affordability. Our standard option uses premium carriers to ensure your surf gear arrives safely and efficiently. Tracking included so you can follow your package’s journey to your doorstep.

2. Free Shipping

Cost: Free on orders over $50

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Great for budget-conscious surfers planning ahead for their next surf trip. While slightly slower, this option delivers the same quality gear at no extra cost for qualifying orders. Tracking information provided upon shipment.

What to Expect After You Order

We handle every order with the care you’d expect from fellow surf enthusiasts:

  1. Order Processing: 1-2 business days (excluding weekends/holidays)
  2. Dispatch Notification: You’ll receive tracking information via email
  3. In Transit: Your surf gear is on its way to your local break
  4. Delivery: Carrier will attempt delivery per their standard procedures

Pro Tip: Order your new board or accessories at least 3 weeks before your planned surf trip to ensure everything arrives wave-ready!

Global Reach (With a Few Exceptions)

We ship to surfers in most countries worldwide, helping riders from California to Cape Town access quality gear. Currently, we’re unable to ship to:

  • Certain remote islands and territories
  • Some Asian countries due to customs restrictions
  • Areas with ongoing shipping disruptions

If you’re unsure about delivery to your location, our surf-obsessed customer service team can help – just email [email protected].

Returns & Exchanges

Not completely stoked with your gear? We offer a 15-day return policy from the date of delivery. Please note:

  • Items must be in original, unused condition
  • Return shipping costs are the customer’s responsibility
  • Original shipping fees are non-refundable
  • Some large items (like boards) may have special return requirements

For full details, see our Returns Policy page.

Got Questions About Your Delivery?

Our customer service team includes actual surfers who understand the urgency of getting your gear. We’re happy to help with:

  • Tracking updates
  • Delivery estimates
  • Special shipping requests
  • International customs questions

Email us at [email protected] – we typically respond within 24 hours.

Ready to ride? Browse our best-selling surf gear now and take advantage of our reliable shipping options to get wave-ready faster!